Last updated: September 23, 2026
This Privacy Policy explains how DOT Compliance Companies collects, uses, shares and protects personal information. DOT Compliance Companies is operated by BOX4 DIGITAL GROUP LTD, company number 17253991. Public U.S. mailing address: 11816 Inwood Rd #1127, Dallas, TX 75244. Email: [email protected]. Phone: +1 469 646 0743.
1. Personal information we collect
We may collect identifiers such as name, email address, phone number, mailing address, business name, account login details and IP address; commercial information such as memberships, provider credits, carrier profile claims, billing history, purchases and transaction records; internet activity such as device data, browser data, log data, cookie data, analytics data and pages viewed; professional or business information such as provider services, credentials, coverage states, profile content and company details; user-generated content such as messages, reviews, support requests, form submissions and uploaded profile material; and consent, preference and security records.
If you submit a carrier support request, we may collect information about your business, fleet, state, service needs, timing, request details and message content. If you are a provider, we may collect profile content, service categories, coverage states, photos, reviews, membership status, provider credit balance, billing history and account activity. Please do not submit unnecessary sensitive information through public forms.
2. Sources of information
We collect information directly from you when you use forms, create an account, buy a membership, buy provider credits, contact us, edit a profile, download a resource or submit a review. We also collect information automatically through cookies, logs, analytics and security tools. We may receive information from payment processors, email providers, analytics providers, anti-spam/security tools, mapping/video tools, FMCSA and other public business sources, and providers, carriers or profile owners who contact us or submit updates.
3. How we use information
We use personal information to operate the site, create and manage accounts, publish provider profiles, process carrier requests, provide member tools, process memberships and provider credit purchases, send transactional emails, provide downloads and resources, provide customer support, prevent fraud and abuse, verify profile information, improve the site, measure performance, maintain security, comply with legal obligations, enforce our terms, handle disputes, and send marketing communications to relevant business contacts where permitted by applicable law, including contacts identified from public business sources where appropriate.
4. How information is shared
Provider profile information may be shown publicly on the site. Carrier request details may be shared with providers or internal support users where needed to respond to the request, operate account tools, handle profile inquiries, or provide support. If you contact a provider through a profile or form, information you submit may be shared with that provider so they can respond.
We also share information with service providers that help us run the site, including hosting, security, email, analytics, customer support, payment processing, storage, video, mapping, fraud prevention, database, form, consent, backup and software providers. We may disclose information where required by law, to protect rights and safety, to enforce our terms, to handle disputes, or in connection with a business transfer.
Carrier profiles may publish public business information obtained from FMCSA and other public business sources, including USDOT or MC identifiers, legal name, location, fleet information and insurance details where available, together with owner-supplied updates. These records are informational snapshots and may become out of date. Requests to correct or remove a carrier profile can be sent to support and do not require payment or a paid claim.
5. Payments
Payments are currently processed by Stripe. We do not store full card numbers. Payment processors handle payment data under their own terms and privacy policies. We may store transaction references, subscription or paid-claim status, plan, invoice records, provider credit balance, payment status and billing support records.
6. Email, marketing and unsubscribe choices
We use email services to send account, form, billing, download, membership, security, support and marketing communications. SMTP2GO is our current route for system and transactional email. PlusVibe is used to manage business outreach and replies through connected Google and Microsoft mailboxes. Marketing may include relevant business contacts identified from public business sources and is not limited to opted-in subscribers where applicable law permits that contact. Our standard for commercial marketing email is to include the sender information, postal address and opt-out method required by applicable law. An opt-out may be submitted using the method in the message or by contacting us. We retain suppression and related account records as needed to record those choices and for legal or operational purposes. Service emails may still be sent when necessary to operate your account, process a request, provide a download, handle billing, or protect the site.
7. Cookies, analytics and advertising choices
We use cookies and similar technologies for essential site functions, login, forms, payment flow, fraud prevention, preferences, analytics, performance measurement and, where enabled, marketing measurement. We use Google Analytics for website analytics and may use Google Site Kit to connect supported Google services. Google Search Console is used for search-performance reporting and is not itself treated as a visitor cookie category. More detail is provided in our Cookie Policy.
8. U.S. state privacy rights
Depending on your state and our legal obligations, you may have rights to request access to personal information, correction, deletion, portability, restriction, opt-out of targeted advertising, opt-out of certain profiling, opt-out of sale or sharing of personal information, or appeal a denied request. We do not sell personal information for money. Some analytics, advertising or measurement activity may be considered a sale, sharing, or targeted advertising under certain state privacy laws.
To exercise a privacy right, email [email protected] and describe the right you want to exercise. We may need to verify your identity and authority before completing a request. We will not discriminate against you for exercising legally available privacy rights.
9. California privacy notice
This section supplements the rest of this Privacy Policy for California residents where the California Consumer Privacy Act, as amended, applies. The categories of personal information we may collect are listed in Section 1. The purposes for collection and use are listed in Section 3. The categories of third parties and service providers with whom information may be disclosed are listed in Section 4. We do not knowingly sell or share personal information of people under 16. We retain personal information as described in Section 10.
California residents may have the right to know, right to access, right to correct, right to delete, right to receive a copy of certain personal information, right to opt out of sale or sharing where applicable, and right to non-discrimination for exercising privacy rights. Contact us using the details in Section 14. Authorized agents may submit a request where permitted by law, but we may require proof of authority and identity verification.
10. Data retention
We keep personal information for as long as reasonably needed for the purposes described in this policy, including account operation, request handling, provider-profile operation, billing, legal, security, dispute, audit, tax, backup and site records. Retention periods vary depending on the type of information and legal or operational requirements.
11. Security
We use technical and organizational measures designed to protect personal information. No website, email system, payment flow or internet transmission is completely secure, so we cannot guarantee absolute security.
12. Children
The site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. The site is intended for business users and is not directed to children or teens.
13. International operation
The site is intended for U.S. carriers and providers, but the operator is a United Kingdom company and service providers may process information in the United States, United Kingdom or other locations. Where non-U.S. privacy laws apply, you may have additional rights under those laws.
UK data protection transparency
Where UK data protection law applies, BOX4 DIGITAL GROUP LTD is the controller of the personal information described in this policy.
For account, membership, billing and services requested by a user, we rely on performance of a contract or steps requested before entering a contract where that basis applies. We also process information where necessary to comply with legal obligations. For site security, fraud prevention, operating carrier and business profiles, responding to business inquiries and proportionate business-to-business marketing, we rely on legitimate interests where that basis is available and appropriate. We rely on consent where consent is the appropriate or legally required basis.
Where personal information was not obtained directly from you, it may come from FMCSA and other public business sources, service providers, or a provider, carrier or profile owner who supplies an update. Where UK data protection law requires a safeguard for a particular international transfer, the applicable arrangement depends on the service provider and destination; you can contact us for information about the mechanism used for a particular transfer.
Where UK data protection law applies, you may have rights of access, correction, erasure, restriction, objection and portability, and the right to withdraw consent where processing is based on consent. You may also have the right to complain to the UK Information Commissioner’s Office. To exercise a right or ask about a lawful basis or international transfer, email [email protected]. We may need to verify your identity and authority before acting on a request.
14. Contact
Email: [email protected]
Phone: +1 469 646 0743
Mailing address: 11816 Inwood Rd #1127, Dallas, TX 75244